Effective Date: July 16, 2024
Thank you for choosing Digital Nomadgy.com, operated by Digital Nomad LLC (“we,” “us,” “our”). This Refunds and Returns Policy (“Policy”) applies to all services provided by Digital Nomad LLC.
1. Refunds Policy
Eligibility for Refunds
We strive to ensure your satisfaction with our services. Refunds may be issued under the following conditions:
- Service Not Rendered: If we fail to provide the agreed-upon service, a full refund will be issued upon request.
- Cancellation: If you cancel your service order before work has commenced, you may be eligible for a full or partial refund, depending on the stage of preparation.
- Unsatisfactory Service: If you are not satisfied with our service, please contact us within 14 days of service delivery to discuss options for resolution, which may include a partial refund.
How to Request a Refund
To request a refund, please contact our customer support team at digitalnomad592@yahoo.com or call us at [Your Contact Number]. Provide your order details and reason for requesting a refund. We will review your request and respond promptly.
Refund Processing Time
Refunds will be processed within 7-10 business days after approval. The refund will be issued to the original payment method used for the purchase.
Non-Refundable Services
Certain services may be non-refundable once delivered or commenced. These include but are not limited to customized service packages or services completed as per your specifications.
2. Returns Policy
Eligibility for Returns
As a provider of digital services, physical returns do not apply. However, if you encounter issues with our service delivery or quality, please contact us immediately for resolution.
Contact Us
If you have any questions about our Refunds and Returns Policy, please contact us:
- Email: digitalnomad592@yahoo.com
- Phone: +592 616 2390
- Address: 725 Sandreef, Annandale North, ECD Guyana
We are committed to ensuring a satisfactory experience for all our customers. Your feedback is valuable to us in continually improving our services.